Terms of service
📄 Terms & Policies – Welwon
1. Introduction
Welcome to Welwon. By accessing or using our website, you agree to comply with and be bound by the following terms and policies. Please read them carefully before using our services.
2. Products & Services
Welwon specializes in manufacturing and selling high-quality audio, charging, and connectivity cables.
We ensure all products meet quality standards, but slight variations in color or design may occur.
3. Pricing & Payments
- All prices are listed in INR (₹).
- Prices may change without prior notice.
- We accept secure payments via UPI, Debit/Credit Cards, Net Banking, and other supported methods.
4. Shipping Policy
- Orders are processed within 1–3 business days.
- Delivery usually takes 3–7 working days depending on location.
- Tracking details will be shared after dispatch.
5. Return & Replacement Policy
- Returns are accepted within 7 days of delivery (only for damaged or defective items).
- Unboxing video is required for proof of damage.
- Products must be unused and in original packaging.
- Replacement will be processed after inspection.
6. Warranty Policy
- Welwon cables come with a limited warranty (if applicable, mention duration like 3 months / 6 months).
- Warranty covers manufacturing defects only.
- Physical damage, misuse, or wear & tear are not covered.
7. Cancellation Policy
- Orders can be cancelled within 12 hours of placing the order.
- Once shipped, cancellation is not possible.
8. Intellectual Property
All content on this website (logo, images, text, product designs) is the property of Welwon and cannot be used without permission.
9. Limitation of Liability
Welwon is not responsible for:
- Any indirect or incidental damages
- Delays caused by courier partners
- Improper use of products
10. Privacy Policy
We respect your privacy.
- Customer data is used only for order processing and communication.
- We do not sell or share your personal information with third parties.
- Secure payment gateways are used for transactions.